Loovly Support

Support

Need help with a closet, product, buyer interest, referral, or brand request? We’ll help you route it to the right place.

Loovly is in beta. We review support requests manually.

Help topics

What do you need help with?

Contact

Contact support

Send us the details and we’ll get back to you by email.

Prefer email?

Send us a note at hello@loovly.app.

Email Loovly support
Resources

Helpful links

FAQ

Frequently asked

Can I buy directly through Loovly right now?

Loovly is currently in beta. For now, buyers can join interest lists and creators can follow up directly. Checkout and Loovly payment protection are coming soon.

How do buyers contact creators?

Buyers submit interest on a product. The creator receives the buyer’s contact details and can follow up directly during beta.

How do creators get support?

Creators can submit a support request, include their closet or product link, and Loovly will review it.

How do brands work with Loovly creators?

Brands can submit a brand opportunity request and Loovly will review potential creator matches.

Where can I read Loovly policies?

Buyer protection, shipping, returns, seller policy, privacy, and terms are linked below.